FAQ


LIST OF MOST ASKED QUESTIONS

We are open all year round but some of our rides are seasonal. We do not offer all our rides at the same time so if a trip is running we may not be able to offer the ride you are seeking. We are sometimes able to offer private rides whilst we have another tour running.

  • We recommend children be 10 years and older for our rides. If your child is under 10 and has ridden before please contact us to discuss before booking. Our recommendation is based on the confidence and strength of a typical 10 and under child.

  • We have a weight limit for riders of 110kgs

  • We are 3 hours approximately driving time from Melbourne or 20 minutes driving time from Mansfield. Some of our longer rides include transfers ex Melbourne (Tullamarine) Airport.

  • The ride time listed on your booking is the time you need to arrive. We typically depart on the ride 30 minutes from the arrival time.. longer for our overnight rides. ie a 2 hour ride listed at 9.30am would depart by 10.00am and return by 12.00pm.. so still 2 hours of riding.

  • Our COVID policy is if you are unable to attend a tour due to COVID restrictions or we are unable to offer a tour due to COVID restrictions, then we first seek a mutually suitable alternative date and if that cannot be found we refund in full.

  • Under current Victorian Government restrictions we require all guests on any of our tours to be double vaccinated for COVID.

  • Our bad weather policy (heat and rain mostly) is that we will cancel / postpone a ride if it is unsafe or we deem the weather unenjoyable.

ALL OF OUR RIDES INCLUDE:

HELMETS

Helmets

To keep those young minds in tact.

WET WEATHER GEAR

WATERPROOF COATS

To keep you dry and comfortable in any weather.

BOOTS & CHAPS

BOOTS & CHAPS

To protect your legs and ensure comfort on our longer rides.

RIDING TUITION

LEARNING TO RIDE

Full riding tuition is provided both before and during each ride.

RIDE GALLERY

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